1. Keep track of your domain names' expiration dates and keep your contact information up to date: Most inadvertent domain expirations and many fraudulent transfers are due to out of date contact information.
If you have more than one domain, consider consolidating your names with a registrar who offers domain portfolio management features. This will allow you to use one master account to see all of your domain names (and their expiration dates) at a glance, as well as make changes to all of your domains at once. Some registrars are now offering free options such as automatic expiration date tracking and auto-renewal as additional safeguards.
2. Be careful who is listed in your contact information. You or your organization should always be listed as the organization and administrative contact.
When registering corporate domain names, make sure that the company name is listed as the owner of the domain. Do not allow an outside web site designer or host to be listed as either the domain owner or administrative contact. If possible, the business owner or a senior executive should be listed as administrative contact since this person will be authorized to modify or change ownership of company domain names.
3. Be careful when using free e-mail addresses from services like Hotmail. Many free e-mail services will automatically suspend or delete your e-mail account if you do not log in frequently enough. Once your e-mail account is deleted, a domain hijacker can sign up for your same e-mail address and use it to give permission to transfer your domains away from you.
If possible, avoid using a free e-mail address on your domain records. If you are using a Hotmail account, you may want to consider paying to upgrade your account to exempt you from their 30 day inactivity policy.
4. Place a registrar lock on your domain. This will lock your domain record at the registry level and prevent it from being transferred, modified or deleted by a third party. This feature is very helpful in protecting your name against unauthorized transfers and hijacking.
If your registrar does not offer this feature, consider transferring your domains to one who does. Since a 'registrar lock' can also make it more difficult for you to transfer away from a registrar, you should look for a registrar that gives you the ability to automatically unlock your domain names at any time without having to call or e-mail them.
5. Do not reply (or click on any links) in any domain related e-mail correspondence you do not recognize. Also be careful not to reply to any 'official looking' renewal notices you receive in the mail from companies you do not recognize. Domain hijackers and unscrupulous registrars have been known to submit mass amounts of transfers hoping that a small percentage of confused registrants will accidentally confirm the transfers. When in doubt, contact your original registrar to verify any suspicious messages.
6. Add your registrar's domain name to your spam filter's approved sender list. If you (or your ISP) are using a spam blocking service, you run the risk of not receiving domain renewal notices from your registrar if they are incorrectly categorized. You can prevent this from occurring by adding your registrar to your list of 'approved senders'. This will automatically bypass any filtering and ensure that all renewal notices make it straight to your inbox.
7. Consider renewing your domain name early and for a longer amount of time. If your domain name is critical to your business and is one you will want for years to come, consider renewing your domain registration in five year increments. This will avoid yearly registration hassles and prevent your domain from accidentally expiring. |